FAQ NOBILIA ELEMENTS QUESTIONS AND ANSWERS

nobilia elements furniture from the largest European kitchen manufacturer enables a personalized kitchen, bathroom, and home furnishing that flexibly adapts to your life situation. The innovative nobilia elements furniture concept from TOP-SHELF provides you with a new kitchen, the matching bathroom and living room furniture, optionally also directly with assembly service to your home.

With the nobilia elements kitchen range, you have the opportunity to purchase high-quality nobilia kitchens from the European market leader without long delivery times. All nobilia elements kitchens are pre-assembled, immediately available, and are conveniently and quickly delivered directly to your home within just five to sixteen working days. The kitchens and kitchen cabinets not only have a short delivery time but can also be picked up directly from the factory or, if desired, ordered with kitchen assembly or installation service.

Since a nobilia elements kitchen is individually configured by you according to your wishes and needs, the price range is very variable. You can purchase a small kitchenette without electrical appliances with high-quality nobilia elements kitchen cabinets from TOP-SHELF for as little as 690 euros.

The nobilia elements kitchens are offered in the front color Touch 332 Alpine White super matte. The countertops are available in the decors 192 Concrete Slate Grey and 354 Oak Provence, as well as the splashback cladding. This way, your kitchen can be given an individual "touch": simple and elegant in concrete or warm and cozy in oak.

A nobilia elements kitchen is produced where all nobilia kitchens are manufactured. The difference from kitchen furniture from Ikea is that all cabinets are delivered pre-assembled and are available pre-assembled in stock. The kitchen only needs to be set up and finished.

A nobilia elements kitchen costs on average between 2,000-5,000 euros. The main part of the price consists of the appliances. Therefore, you can buy a nobilia kitchen from TOP-SHELF for as little as 3,500 euros, provided you forgo comparatively more expensive kitchen cabinets and appliances.

nobilia elements kitchens can also be planned as corner kitchens in L-shape. Where wall or base cabinets meet, any gaps can be visually closed with the corresponding filler strips. The countertops are now also offered as L-countertops.

If you're wondering how a nobilia elements fitted kitchen differs from a freely planned nobilia kitchen in the kitchen studio, then you are exactly right here. In short, there are no differences, as it is the same kitchen with high-quality cabinets and countertops, niche cladding, and appliances... The only difference is that all of our offered nobilia elements kitchen cabinets are stock items and can be picked up after ordering or delivered to you within a few days. Delivery time is usually a maximum of 16 working days.

All cabinets are delivered pre-assembled, so they can be installed straight away.

All TOP-SHELF offered nobilia elements fitted kitchens can also be purchased without appliances. We would be happy to create a customized offer for you. Please pay attention to the niche sizes of the individual kitchen conversion cabinets when selecting your built-in appliances.

We distinguish4 shipping methodswhich depend on the volume and/or service of the order:

DHL parcel:

small items, small electrical appliances

Delivery on pallet

Everything that can be delivered on a pallet, except niche cladding, wall connection profiles and worktops over 210 cm. Delivery takes place curbside on a standard wooden pallet. The recipient is responsible for transporting it to its final location in the apartment or house.

2-Mann-Handling 

In this case, the goods are delivered via a shipping company and taken to the final location. There will be no assembly, packaging material or pallets will not be taken back.

delivery with assembly

If you want to have the kitchen delivered and assembled, you can book this under assembly service when ordering the kitchen. The commissioned assembly service will then bring the kitchen to the agreed date and set up the kitchen with all the connections and supplied electrical devices. Existing electrical devices on site will not be installed.

When picking up from collection warehouses

• The goods will be prepared and dispatched within 24 hours for further transport to the collection warehouse
• Delivery to the collection warehouse takes place within 3 to 6 working days
• The pickup must be notified by the pickup location. Please wait for this.
  
• The shipping company will contact you promptly by email or telephone and arrange a pickup date

When picked up from the central warehouse (Verl)

• the goods will be prepared for delivery within 24 hours
  
• The collection will not be announced and can be picked up without registration from Monday to Friday between 8:00 a.m. and 4:00 p.m
  
  

+ The goods should be picked up within 10 days of the pick-up notification.

Please note our 12 o'clock rule. Only orders that reach us before 12 p.m. are ready for collection on the following working day from 12 p.m.

To ensure that an employee is on site, it would be important if you send us an email telling us a time window in which you will pick up the goods.

You can pick up the goods Monday-Friday from 8 a.m. to 4 p.m.

The address of our central/collection warehouse is:

noble-elements

Schinkenstraße 1

33415 Verl-Sürenheide

Google Maps Works:https://goo.gl/maps/FR2WKXG1rLTMpadJA

All nobilia elements items are securely packaged for transport at the factory. Identification documents, the invoice, or order confirmation are required for pickup.

It is also sufficient if the documents are stored on the cell phone.

Factory Pickup Central Warehouse in Verl on the A2

nobilia-elements

33415 Verl-Sürenheide

Opening hours:

Mon - Fri from 8 AM to 12 PM and 1 PM to 4 PM

The following additional locations can be offered:

1. Pickup warehouse Ludwigsfelde near Berlin

Erich Nitsche Möbeltransport GmbH

D-14974 Ludwigsfelde

Goods issue opening hours:

Mon. – Fri.: 6:30 AM – 2:30 PM

2. Pickup warehouse Hamburg

SJ Logistik Nord GmbH

D-20539 Hamburg

Goods issue opening hours:

Mon. – Thu.: 9:00 AM – 3:00 PM

Fri.: 9:00 AM – 2:00 PM

3. Pickup warehouse Frankfurt area / Groß-Gerau

Mailflash Logistic GmbH

64521 Groß-Gerau

Goods issue opening hours:

Mon. – Thu.: 8:00 AM – 3:00 PM

Fri.: 8:00 AM – 1:00 PM

4. In the Ruhr area Bochum-Harpen

Jacobi Spedition GmbH

44791 Bochum / Harpen

Goods issue opening hours:

Mon. – Fri.: 8:00 AM - 2:00 PM

5. Pickup warehouse Rotterdam

Vlot Logistics
NL-3364 DK SLIEDRECHT

Goods issue opening hours:
Mon. – Fri.: 8:00 AM – 4:00 PM

6. Pickup warehouse Cologne

Calenberg Logistics GmbH & Co.KG

51149 Cologne

Goods issue opening hours:

Mon. – Fri.: 8:00 AM – 3:00 PM

7. Pickup warehouse Kassel

MM-Express

Matthäus-Merian-Straße 16

34253 Lohfelden

Goods issue opening hours
Mon.-Thu.: 8:00 AM - 4:00 PM

Fri.: 8:00 AM - 3:00 PM

8. Pickup warehouse Munich

Herlitz GmbH

82041 Oberhaching

Goods issue opening hours:

Mon. – Fri.: 7:30 AM – 12:00 PM / 1:00 PM - 4:00 PM

9. Pickup warehouse Leipzig

PLISCHKA & Schmeling Leipzig GmbH

D-04435 Glesien

Goods issue opening hours:

Mon. – Thu.: 8:00 AM – 3:00 PM

Fri.: 8:00 AM – 2:00 PM

10. Pickup warehouse in Nuremberg

HANEDER Spedition GmbH

D-90451 Nuremberg

Goods issue opening hours:

Mon. – Fri.: 8:00 AM – 3:00 PM

11. Pickup warehouse in Stuttgart / Neuffen

Herbert Schall GmbH

D-72639 Neuffen

Goods issue opening hours:

Mon. – Fri.: 8:00 AM – 4:00 PM

12. Pickup warehouse in Hanover

MM – Transport & Logistics Depot

30916 Isernhagen

Goods issue opening hours:

Mon. – Fri.: 8:00 AM – 3:00 PM

13. Pickup warehouse in Oldenburg

Logistics GmbH & Co.KG

D-26135 Oldenburg

Goods issue opening hours:

Mon. – Fri.: 8:00 AM – 4:00 PM

"Not every buyer of a kitchen can assemble it themselves. This should not be a problem with us, as you can book the assembly of the nobilia elements kitchen with any kitchen order. The assembly costs €825, and you don't have to worry about setup or connection."

Do you want to assemble your new nobilia elements kitchen yourself? TOP-SHELF has the right assembly instructions for your nobilia elements kitchen. The assembly instructions guide you through the individual preparation and assembly steps. You will find clear and understandable tips as well as information on the tools and aids needed. 

Download nobilia elements assembly instructions for the kitchen

The nobilia elements furniture is characterized by a modern design and its durable and robust quality surface.

All furniture parts must undergo regular quality inspections that are aligned with the required standards.

nobilia stands as a market leader for very high quality standards, as well as particularly robust and durable products.

nobilia furniture is regularly awarded for its above-average product quality and is well received worldwide. Among the numerous awards and quality seals is the "Goldene M," one of the most internationally significant and strict quality certificates. The certificate assures consumers of a top-quality and environmentally friendly manufactured product.

Since 2020, the label "Furniture Made in Germany" has been added.
The geographical origin mark according to RAL-RG 0191 "Furniture Made in Germany" identifies furniture from Germany that demonstrably meets strictly defined criteria.

In this context, you can find more information about nobilia's sustainability measures at the following link, https://www.nobilia.de/de/unternehmen/nachhaltigkeit/ .

In the company's own testing laboratories, furniture, components and materials have to prove through extensive testing that they are fit for everyday use. For the next 15 years. All materials used are tested for this minimum service life.

If you then also treat your nobilia elements kitchen carefully, you will have a kitchen that will accompany you for a long time and won't mind moving.

nobilia elements belongs to the globally operating parent company nobilia in Verl. Every day, 34,200 cabinets are produced in tested quality. Meanwhile, bathroom and living room furniture are also part of the range from nobilia and nobilia elements.

The furniture is designed to be interchangeable with each other and can be used in the kitchen, bathroom, and/or living room.

The prerequisite for installing a kitchen is that

... no old kitchen furniture is available. The dismantling of the old kitchen is not part of the assembly order unless the dismantling has been booked at the same time.

... there are wall connections for electrical devices or lights

... connections for waste water, cold and hot water are available

... the transport of bulky or large components into the apartment is possible without any problems

The nobilia elements kitchen legs can be adjusted between 15 and 17 cm. At a height of 15 cm, you have a working height of 91 cm.

nobilia elements kitchens are 100% manufactured in Germany at 4 locations: 3 locations are situated in the center of kitchen furniture production in East Westphalia. More precisely, in the nobilia plants in Verl and since 2021 also in Saarlouis.

The plinth panel or skirting board has a height of 15 cm. Unevenness on the floor can be compensated for on site by up to 2 cm with the help of the profiles.

During the production of the nobilia elements kitchens, fittings from the manufacturer Hettich are used.

nobilia elements kitchens are usually paid when the order is placed. Via PayPal, bank transfer or other payment systems. Various online shops also offer their own payment systems. Orders will not be processed until full payment has been made.

Installment payments can not with TOP-SHELF agreed but must be agreed by the buyer with the bank or Pay Pal before the order is placed.

The cost of delivering the kitchen depends on the shipping method selected and the item ordered.

Small, single items can over DHL be sent.

Complete kitchens and multiple cabinets, countertops and alcove panels can be fitted Palette or by 2-Mann-Handling be transported.

TOP SHLEF shipping costs

In principle, a nobila elements kitchen can be ordered with the self-collection shipping method. The time from ordering to collection is 24 hours as the kitchen needs to be picked.

A nobilia elements kitchen can come to you in 3 different ways:

1. Shipped on a pallet. The delivery time here is 3-6 days.

2. Shipping requires 2-man handling, with a maximum delivery time of 16 days.

3. You pick up the kitchen yourself, then you can take over the kitchen after 24 hours.

As with any purchase, there are guarantees and warranties when buying a kitchen. The guarantee is a voluntary service by the manufacturer on its product according to its conditions. Nobilia offers a 5-year guarantee on its furniture.

The distinction between guarantee and warranty also applies to electrical devices.

The manufacturer grants a guarantee, the seller is obliged to guarantee the condition of the product at the time of transfer. This is at least 2 years.

All nobilia elements kitchen cabinets, appliances, and kitchen accessories are immediately available. Furthermore, all nobilia elements kitchen cabinets are already fully assembled at the nobilia factory and have been tested for functionality and quality, compared to IKEA. Each nobilia kitchen cabinet is glued and pinned, making it particularly stable. You don't have to read assembly instructions, saving you a lot of time and unnecessary hassle during setup.

In keeping with the nobilia elements kitchen cabinets, dishwashers, ovens, and refrigerators are available in standard sizes.
of 60cm width.

Hobs are also available in 60cm width on a classic kitchen cabinet or as an economical two-zone model at 29cm.

The refrigerators at TOP-SHELF are sold as tall built-in refrigerators (height 178cm, 145cm, 123cm) for the nobilia elements tall cabinet.

The extractor hoods are also available in the 60cm standard size, but also in an XXL version with a width of 90cm.

You can find more details about the devices on offer under “What types of electrical devices are available at TOP-SHELF?” below.

In the range of electrical appliances at TOP-SHELF, there are various providers with different electrical appliances. Offered are fridge-freezer combinations, ovens, cooktops, dishwashers, microwaves, and extractor hoods from the brands Junker, Progress, Laurus, Faber, and Elica.