FAQ NOBILIA ELEMENTS QUESTIONS AND ANSWERS

nobilia elements Furniture from the largest European kitchen manufacturer enables individual kitchen, bathroom and apartment furnishings that adapt flexibly to your living situation. The innovative nobilia elements furniture concept from TOP-SHELF delivers you a new kitchen, the matching bathroom and living room furniture directly to your home with an assembly service.

With the noble elements kitchen range, customers have the opportunity to purchase high-quality nobilia kitchens from the European market leader without long delivery times. All nobilia elements kitchens are pre-assembled, can be delivered immediately and are delivered directly to your home quickly and conveniently in just five to sixteen working days. The kitchens and kitchen cabinets not only have a short delivery time, but can also be picked up directly from the factory or, if desired, can be ordered with a kitchen assembly or installation service.

Since a nobilia elements kitchen is individually configured by you according to your wishes and needs, the price range is very variable. You can purchase a small kitchenette without electrical appliances with high-quality nobilia elements kitchen cabinets from TOP-SHELF for as little as 690 euros.

The nobilia elements kitchensare in the front color Touch 332 Alpinweiß supermattoffered. The worktops are in the decors 192 concrete slate greyand 354 Oak Provenceavailable, as well as the niche panels. In this way, your kitchen can be given an individual "touch": simple and elegant in concrete or warm and cozy in oak.

A nobilia elements kitchen is produced where all nobilia kitchens are made. The difference to kitchen furniture from Ikea is that all cabinets are delivered pre-assembled and are in stock pre-assembled. The kitchen only needs to be set up and assembled.

A nobilia elements kitchen costs on average between 2,000-5,000 euros. The electrical appliances make up the main part of the price. That's why you can buy a nobilia kitchen from TOP-SHELF for as little as 3,500 euros, provided you don't buy comparatively more expensive kitchen cabinets and electrical appliances.

nobilia elements kitchens can also be planned as an L-shaped corner kitchen. Where wall or base cabinets meet, any gaps can be optically closed with the appropriate filler strips. The worktops are now also available as L worktops.

In case you're wondering how a nobilia elements fitted kitchenfrom one freely planned nobilia kitchen in the kitchen studio, then you've come to the right place. In short, there are no differences because it is the same kitchen with high quality cabinets and worktops, niche cladding and electrical appliances ….. Only difference, all of them we offer nobilia elements kitchen cabinets are in stock and can be picked up after the order or delivered to you in a few days. Delivery time normally maximum 16 working days.

All cabinets are delivered pre-assembled, so they can be installed directly.

All nobilia elements fitted kitchens offered at TOP-SHELF can also be purchased without electrical appliances. We would be happy to put together an individual offer for you. When choosing your built-in appliances, please pay attention to the niche sizes of the individual kitchen cabinets.

We distinguish 4 shipping methods,based on the volume and/or service of the order:

DHL package:

Small items, small electronic devices

Delivery on pallet

Everything that can be delivered on a pallet, except niche cladding, wall connection profiles and worktops over 210 cm. Delivery is curbside on a standard wooden pallet. The recipient is responsible for the transport to the final place in the apartment or house.

2-Mann-Handling 

In this case, the goods are delivered via a shipping company and taken to the final location. There will be no assembly, packaging material or pallets will not be taken back.

Delivery with assembly

If you want to have the kitchen delivered and installed, you can book this when ordering the kitchen under the item installation service. The commissioned assembly service then brings the kitchen to the agreed time and assembles the kitchen with all the connections and electrical appliances supplied. On-site electrical devices are not installed.

When collecting from collection warehouses

• The goods will be prepared and dispatched within 24 hours for further transport to the collection warehouse
• Delivery to the collection warehouse takes place within 3 to 6 working days
• The pickup must be notified by the pickup location. Please wait for this.
  
• the shipping company will respond promptly by email or telephone contact you and the Arrange a pickup date

When picked up from the central warehouse (Verl)

• the goods will be prepared for delivery within 24 hours
  
• The collection will not be announced and can be picked up without registration from Monday to Friday between 8:00 a.m. and 4:00 p.m
  
  

+ The goods should be picked up within 10 days of the pick-up notification.

Please note our 12 o'clock rule.Only the orders that reached us before 12 noon are on ready for collection from 12:00 p.m. on the following working day.

To ensure that an employee is on site, it would be important if you email us a time slot in which you will pick up the goods.

You can see the goods Pick up Monday-Friday 8am-4pm.

The address of our central/pick-up warehouse is:

noble-elements

Schinkenstraße 1

33415 Verl-Sürenheide

Google Maps Maps:https://goo.gl/maps/FR2WKXG1rLTMpadJA

All nobilia elements items are securely packed in the factory. Identification documents, the invoice or order confirmation are required for collection.

It is also sufficient if the documents are stored on the mobile phone.

The address of the pick-up warehouse at the nobilia plant is:

noble-elements

Schinkenstraße 1

33415 Verl-Sürenheide

Opening hours:

Monday - Friday from 8 a.m. to 4 p.m

https://goo.gl/maps/FR2WKXG1rLTMpadJA

Since August 1st, 2021, 5 additional pick-up warehouses can be offered:

1. Berlin collection point
The address of the warehouse is:

PLISCHKA furniture transport

Buckower Chaussee 116

D-12277 Berlin

Goods issue Mon - Fri: 7:00 a.m. - 4:00 p.m
Google Maps Map: https://goo.gl/maps/cK6EaaZJhGfGSRZH7

2. Pick-up warehouse Hamburg

The address of the warehouse is:
SR Trans GmbH
Rungedamm 37
D-21035 Hamburg

Opening hours goods issue:
Mon – Fri: 8:00 a.m. – 4:00 p.m

Google Maps Maps: https://goo.gl/maps/6sxg3RC425btM5ucA

3. Abhollager Frankfurt
The address of the warehouse is:

HASENKAMP Logistic GmbH
Mariechen-Graulich-Str. 2
D-65439 Flörsheim

Opening hours goods issue:
Mon - Fri: 08:15 - 12:00
1:00 p.m. – 4:00 p.m

Google Maps Map: https://goo.gl/maps/SnN31h6RrVGfeDBu8

4. Pick-up warehouse in Oberhausen

The address of the warehouse is:
Koojmann Removals
Weißensteinstrasse 70
Factory premises Hempel Hall 10
D-46149 Oberhausen

Opening hours goods issue:
Mon - Fri: 08:00 - 16:00

Google Maps Karte:https://goo.gl/maps/4dM2jrfe64hgNMbJ6

5. Abhollager Rotterdam

Address of the Abhollagers:
Vlot Logistics
Sports avenue 401

NL-3364 DK SLIEDRECHT

Opening hours goods issue:
Mon - Fri: 08:00 - 16:00

Google Maps: https://goo.gl/maps/hqXJvsb2jJzvgwuc9

6. Pick-up warehouse in Cologne

Address of the Abhollagers:

HASENKAMP Logistic GmbH
Heisenbergstraße 21-43

D-50169 Kerpen

Goods issue opening hours

Mon - Fri: 08:00 - 12:30 13:15 - 16:00

7. Collection point Kassel
Address of the Abhollagers:

MM-Express

Matthäus-Merian-Strasse 16

34253 Lohfelden

Goods issue opening hours
Mon-Thurs: 8:00 a.m. - 4:00 p.m

Fri: 8:00 a.m. - 3:00 p.m

Not every buyer of a kitchen can also assemble the kitchen. That shouldn't be a problem for us, because you can book the assembly of the nobilia elements kitchen with every kitchen order. Installation costs €825 and you don't have to worry about installation or connection.

Would you like to assemble your new nobilia elements kitchen yourself? TOP-SHELF has the right assembly instructions for your nobilia elements kitchen. The assembly instructions guide you through the individual preparation and assembly steps. Here you will find clear and understandable tips as well as information on the tools and aids you need. 

nobilia elements assembly instructions for the kitchen
download

The nobilia elements furnitureare characterized by a modern design and their durable and robust quality surface. 

All furniture parts must undergo a regular quality check that is based on the required standards.

noble is the market leader for very high quality standards, as well as particularly robust and durable products.

noble Furniture regularly receives awards for its above-average product quality and is well received worldwide. The numerous awards and quality seals include, for example, the “Golden M”, one of the internationally most important and strictest quality certificates. The certificate certifies that consumers have received a first-class, environmentally friendly product.

In addition, since 2020 the label "Furniture Made in Germany" has been added.
The geographical guarantee of origin according to RAL-RG 0191 "Furniture Made in Germany" identifies furniture from Germany that verifiably meets strictly defined criteria

In the company's own test laboratories, furniture, components and materials have to prove in extensive test procedures that they are fit for everyday use. And for the next ones 15 years. All materials used are tested for this minimum service life.

If you then still carefulwith your nobilia elements kitchen you have a kitchen that will accompany you for a long time and does not mind moving.

nobilia elements belongs to the globally active parent company nobilia in Verl. Every day, 34,200 cabinets are manufactured in tested quality. Bathroom and living room furniture are now also part of the nobilia and nobilia elements range.

The furniture is designed so that it can be interchanged in the kitchen, bathroom and/or living room.

The prerequisite for installing a kitchen is that

... no old kitchen furniture is available. The dismantling of the old kitchen is not part of the assembly order unless the dismantling has been booked at the same time.

... there are wall connections for electrical devices or lights

... connections for waste water, cold and hot water are available

... the transport of bulky or large components into the apartment is possible without any problems

The nobilia elements kitchen feet can be varied between 15 and 17 cm. With a height of 15 cm you have a working height of 91 cm.

nobilia elements kitchensare manufactured in Germany's center of kitchen furniture production, East Westphalia. To be more precise, in the nobilia works in Verl.

The plinth panel or skirting board has a height of 15 cm. Unevenness on the floor can be compensated for on site by up to 2 cm with the help of the profiles.

Fittings from the manufacturer Hettich are used in the manufacture of nobilia elements kitchens.

nobilia elements kitchens are usually paid when the order is placed. Via PayPal, bank transfer or other payment systems. Various online shops also offer their own payment systems. Orders will not be processed until full payment has been made.

Installment payments can not with TOP-SHELF agreed but must be agreed by the buyer with the bank or Pay Pal before the order is placed.

The cost of delivering the kitchen depends on the shipping method selected and the item ordered.

Small, single items can over DHL be sent.

Complete kitchens and multiple cabinets, countertops and alcove panels can be fitted Palette or by 2-Mann-Handling be transported.

TOP SHLEF shipping costs

In principle, a nobila elements kitchen can be ordered with the self-collection shipping method. The time from ordering to collection is 24 hours as the kitchen needs to be picked.

A nobilia elements kitchen can come to you in 3 different ways:

1. As shipping on a pallet. The delivery time here is 3-6 days.

2. 2-man handling for shipping, with a maximum delivery time of 16 days.

3. You collect the kitchen yourself, then you can take over the kitchen after 24 hours.

As with every purchase, there are also guarantees and warranties when buying a kitchen. The guarantee is a voluntary service provided by the manufacturer on his product according to his own conditions. Nobilia gives a 5-year guarantee on its furniture.

The distinction between guarantee and warranty also applies to electrical devices.

The manufacturer grants a guarantee, the seller is obliged to guarantee the condition of the product at the time of transfer. This is at least 2 years.

at nobilia elements kitchen cabinets, electrical appliances and kitchen accessories are available immediately. In addition, all noble elementsKitchen cabinets, compared to IKEA, already fully assembled in the nobilia factory and tested for their functionality and quality. Every nobilia kitchen cupboard is glued and pinned and is therefore particularly stable. You don't have to read any assembly instructions, saving a lot of time and unnecessary hassle during assembly.

Dishwashers, ovens and refrigerators are available in standard dimensions to match the nobilia elements kitchen cabinets
offered with a width of 60 cm.

Hobs are also available with a width of 60 cm on a classic kitchen cabinet or as an economical two-zone model with a width of 29 cm.

The refrigerators at TOP-SHELF are sold as high built-in refrigerators (height 178cm, 145cm, 123cm) for the nobilia elements tall cabinet.

The extractor hoods are also available in the 60cm standard size, but also as an XXL version with a width of 90cm.

You can find more details about the devices offered under "What types of electrical devices does TOP-SHELF have?" further down.

In the range of electrical devices at TOP-SHELF there are various suppliers with different electrical devices. The range includes fridge-freezers, ovens, hobs, dishwashers, microwaves and extractor hoods from the brands Leonard, Junker, Progress, Zanker, Laurus, Faber and Elica.